SHIPPING INFORMATION
All orders are shipped from the UK.
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How much does the shipping cost?
UK, THE CHANNEL ISLANDS, THE ISLE OF MAN
Standard delivery (3-5 working days): £4.99 or FREE on orders over £100
Express delivery (1-3 working days): £6.99 or £2 on orders over £100 -
When will my order arrive?
UK, The Channel Islands, The Isle Of Man
Standard Delivery: 3-5 working days from dispatch
Express Delivery (mainland UK): 1-3 working days from dispatchExpress Delivery (non-mainland UK, Northern Ireland and the Scottish Highlands): 2-4 working days from dispatch
These delivery timings are a guideline only and are not guaranteed.
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What days of the week are the orders shipped and delivered on?
Dispatch: Monday to Friday
Deliveries: Monday to Saturday (courier-dependent)
We are not able to dispatch or deliver on public holidays.
We estimate 1-2 working days for dispatch. -
Who will deliver my order?
Within the UK, we ship mostly with Royal Mail and Evri (Hermes). However, we reserve the right to use other couriers instead. When possible and required, we use tracked services. You will find your order’s dispatch details in the dispatch notification email, which you’ll receive once your items had been shipped. Please note that the tracking number may show as 'invalid' until the next working day. If you provided a phone number, you may receive a text notification from the courier about your scheduled delivery.
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What are pre-orders and when will I get my items?
We occasionally open pre-orders for items that are in high demand but out of stock.
Pre-orders are shipped within the time-frames specified on the product pages. We always do our best to ship pre-orders as soon as possible, but the specified time-frames are not guaranteed.
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When will my personalised or made-to-order item be dispatched?
For all personalised or made-to-order items, we estimate up to 7 working days for dispatch.